PROGRAM CLOSURE DATES 2018/2019

PROGRAM CLOSURE DATES 2018/2019

Programs may have additional closure dates due to individual school calendars. All closure dates are communicated through our Bi-monthly newsletters. LABOUR DAY THANKSGIVING WINTER BREAK: CCSD – December 21st, 2018 – January 4th, 2019 CBE – December 24th, 2018 – January 4th, 2019 January 25th 2018 – Staff Professional Development Day FAMILY DAY March 25th (CBE Only) GOOD FRIDAY EASTER MONDAY […]

Extended Leave

Families who have been with TOPP KIDS Childcare Centre for six months or more and wish to take an extended leave of more than two weeks but not more than one month in one consecutive period may apply to hold their space at the center by paying a holding fee of 50% of the tuition […]

Refund Policy

To be eligible for a refund, written withdrawal from the program must be received no later than one calendar month before the next month’s start date (excluding Saturdays, Sundays and Statutory Holidays). Written withdrawals received less than one calendar month are not eligible for a refund. Withdrawals may be submitted via email to: [email protected] or […]

Discounts

Families with three or more children will receive a discount of 10% on their fees for the third and subsequent siblings. Families with children attending part-time are not eligible for discounts.

Late Fee

A late fee of $1 per minute will apply when children are picked up after the closing time of 6:00 pm to cover the cost of overtime wages. An exception will be considered in an emergency situation. A similar fee will be charged if children exceed the 10 hours per day recommended by the Alberta […]

Deposits

TOPP KIDS Deposit dates are always the 1st and 15th of the month. Any payments made between or after these dates are deposited on the next deposit period.

Subsidies

The Alberta Family and Social Services Day Care Subsidy is available to parents who need assistance to help cover the fees for child care. Forms for the subsidy are available at www.child.gov.ab.ca . Once a subsidy has been granted parents will receive a subsidy approval letter, a copy of which should be brought to the TOPP KIDS […]

Non–payment of fees

Leaders will work with families to develop alternate payment arrangements. Long–term default on fees will result in the services of TOPP KIDS being terminated. All payments at TOPP KIDS are due on the 1st or the 15th of the month (whichever date was agreed upon at time of registration). Any payments made after the 5 day grace […]

Fees

Upon registration, all fees are due and payable. Please refer to the current fee schedule to determine fees due. It is your responsibility to ensure all payments are received. Because your child fills one of a limited number of spaces, your space must be paid for whether your child is present or not. Therefore, there […]