Upon registration, all fees are due and payable. Please refer to the current fee schedule to determine fees due. It is your responsibility to ensure all payments are received. Because your child fills one of a limited number of spaces, your space must be paid for whether your child is present or not. Therefore, there is no exemption from fees for absence due to illness, vacation, or for any other reason. No credits can be given for days missed.
Leaders will work with families to develop alternate payment arrangements. Long–term default on fees will result in the services of TOPP KIDS being terminated.
The Alberta Family and Social Services Day Care Subsidy is available to parents who need assistance to help cover the fees for child care. Forms for the subsidy are available at www.child.gov.ab.ca . Once a subsidy has been granted parents will receive a subsidy approval letter, a copy of which should be brought to the TOPP KIDS Child Care Centre Coordinator within 2 weeks of registering.
All families with subsidies must provide postdated cheques for the difference between the currently approved subsidy allowance and the cost of their fee for each month registered. Any remaining fees will be charged on the 3rd Monday the following month after subsidy amounts are forwarded back to the program. Parents are responsible for paying any remaining fees by the 3rd Friday of that month. Deposit Policy still applies.
It is the parent’s responsibility to track and ensure their child reaches the minimum number of hours per month needed for a full subsidy payment as every family may be different.
TOPP KIDS Deposit dates are always the 1st and 15th of the month. Any payments made between or after these dates are deposited on the next deposit period.
A late fee of $1 per minute will apply when children are picked up after the closing time of 6:00 pm to cover the cost of overtime wages. An exception will be considered in an emergency situation. A similar fee will be charged if children exceed the 10 hours per day recommended by the Alberta Family and Social Services.
Families with three or more children will receive a discount of 10% on their fees for the third and subsequent siblings. Families with children attending part-time are not eligible for discounts.
To be eligible for a refund, written withdrawal from the program must be received no later than one calendar month before the next month’s start date (excluding Saturdays, Sundays and Statutory Holidays).
Written withdrawals received less than one calendar month are not eligible for a refund. Withdrawals may be submitted via email to: [email protected] or in person to a Program Coordinator. All withdrawal refunds are subject to an administration fee of 10% of the month’s tuition (max $50).
Families who have been with TOPP KIDS Childcare Centre for six months or more and wish to take an extended leave of more than two weeks but not more than one month in one consecutive period may apply to hold their space at the center by paying a holding fee of 50% of the tuition due for that period. Winter Break is the exception to this policy. Full fees are expected during the month of December.
Families who choose to release their space will be placed back on the waiting list.
Programs may have additional closure dates due to individual school calendars. All closure dates are communicated through our Bi-monthly newsletters.